Support

Email intelgets@gmail.com with your store's myshopify.com address and what happened. We reply within one business day.

Getting started

1. Open Backstep from Apps in your Shopify admin.
2. Click Back up now for the first full backup. After that, backups run every day by themselves.
3. Changes to products and collections appear under Store changes within seconds.

Undo a batch of changes

Open Store changes, find the batch by its time and the items listed, and click Undo this batch. Every item in the batch goes back to how it was before. New products created in that batch are left in place, so nothing you may want is deleted.

Use AI tools safely

Open Safe AI sessions and click Start a safe AI session before the AI edits your store. When it is done, click End session and review changes. To roll everything back, click Undo everything from this session.

Restore test

Backstep runs a restore test every month. You can also run one from Restore test. It builds a hidden draft copy of a product from your backup, compares it with the original and deletes the copy.